Returns & Refunds Policy
At Osaka Street Market, we want you completely satisfied with your purchase. If for any reason, you are not satisfied with your order, we offer a hassle-free return and exchange policy.
Please Read Our Return And Refund Policy Carefully:
Customers can cancel the order or apply for a return and refund within 30 days. They do not have to provide a reason.
Return:
We have 30 days return policy. If you find any problem or issues with a product, please mail us: at contact@osakastreetmarket.com. If 30 days have passed since your package is delivered, we can only accept your return or provide a refund or exchange. You will be responsible for paying the shipping costs for returning your item. Once we receive your returned item, we will inspect it and notify you of the status of your refund.
Refunds
If your return is approved, we will initiate a refund to your original payment method. The refund amount will be for the item's purchase price and any applicable taxes, minus the original shipping cost. Please note that the refund may take several days to appear in your account, depending on your bank's processing time.
Exchanges
If you want to exchange your item for a different size, color, or product, please contact us at contact@osakastreetmarket.com. You can exchange your item within 30 days of receiving your order, as long as it is in the same condition that you received it, unused, and in its original packaging. Please note that you will be responsible for paying the shipping costs for returning and shipping the new item to you.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us at contact@osakastreetmarket.com as soon as possible. We will work with you to resolve the issue and provide a replacement, refund, or exchange as needed.
We hope our return and refund policy provides you with the information you need to make an informed purchase at Osaka Street Market. If you have any further questions or concerns, please don't hesitate to contact us. We are here to help and are committed to ensuring you receive the best shopping experience possible.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If shipping an item over $75, consider using a trackable shipping service or purchasing shipping insurance. We are only responsible if your returned item arrives.
"Please don't hesitate to contact us for any inquiry."
Phone: +44 07818787127
Address: 50 Princes Street, Suffolk, Ipswich, England IP1 1RJ, UK
Email: contact@osakastreetmarket.com